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Conversational Commerce – Get out Apps, Get in Bots

Cesar S. Cesar | Chief Product & Marketing Officer Zenvia

br Keynote 31/10/2017 | 14:00 - 14:30 o' clock |

We closed an IT paradigm, the mobile, and entered into a new one, the conversational one. Learn how bots will be essential in engaging, promoting leads, generating leads, and converting customers. It is a return to the time of the neighborhood store, where personalized service made the difference, but now with the scale, speed and digital intelligence. Get to know the pioneering cases and business developments that the junction of message platforms, artificial intelligence, the big data and the mobile will enable, leading us to the conversational future.